Privacy and Data Protection is a huge priority to our company and we respect and understand the importance. We preserve your personal information when visiting our site or communicate electronically with us and we commit to safeguard your personal information.
We tend to collect information for the below:
- Contact details & Full Passengers names including date of birth, telephone number, address and email address
- Personal Information that is completed on our website when purchasing a product or service from us
- Personal Information provided to us when you communicate with us through our contact forms or speak to our customer service agents
- Personal information such as full names, address, contact numbers & email address for Job applicants who have applied for vacancies.
- If you subscribed to our Newsletter to receive weekly updates & offers on our products
There are certain circumstances where we need to collect sensitive personal data. It is rare but in these cases we need to oblige by the service provider rules & regulations. On notes like this, we act in your interest and only prepare this data having had your consent where necessary.
Please note that we may have to share data with our worldwide trusted partners, such as Airlines, Hoteliers, Car Hire & Airport Parking services & other suppliers in order to arrange and confirm your booking. We may also have to disclose information to third parties in relation to concluding your product purchased & support services where required. We take reasonable steps to ensure your data is secure and any transactions from our website will be encrypted to ensure highest levels of safety. At times, we need to disclose your information required by the Law and a request is made by a legal authority. Other than this, we do not share any further information with any other companies.
The transmission of information via the internet which is not encrypted can at any time result to unsecured data, therefore we cannot guarantee the security of this data and this will be at your own risk. Any relevant passwords related to your booking given to you by us, our partners or suppliers is solely your responsibility to keep this confidential.
On a weekly note, we send you our Email Newsletter which consists of special travel offers, product update, competitions and forthcoming events. We use the email address you share with us for this newsletter and this is held on our secured database. If you do not wish to receive these newsletters, you may ask us in writing not to receive it or unsubscribe on the link provided on the Newsletter email. Your email address will automatically be removed from the list.
As per our general policy, we monitor and record telephone calls, customer transactions and activities on our website to help improve our service and meet customer satisfaction. All recordings remain our sole property.